We think it's important that after purchasing a Dutch-mail food product you can enjoy your purchase without care.
The agreements we make about the product and the means to be delivered can be found clearly in the webshop at www.hollandse-maaltijden.com. After checking the terms and conditions of the order, you agree to the invoice and terms and conditions. It is important to always review the terms and conditions.
Is there a problem about your purchase at Dutch meals? Please do not hesitate to contact us. We are happy to resolve this problem or complaint with you. Our aim is that everyone is satisfied with his purchase at Dutch meals.
A complaint or problem can easily be reported via the mail. In order to provide a suitable solution quickly, we ask you the following:
1. Please clearly state your own details with the invoice number;
2. Describe the complaint as widely as possible;
3. Always send multiple photos or videos. We will then get a clearest picture of the problem in question.
When you send us a complaint, we strive to respond as quickly as possible and provide a suitable solution.